Pete A. Turner and I dig into why knowing what to do is different from being able to do it under pressure. I explain how game design and bounded AI can turn communication and leadership concepts into repeatable practice without pretending a language model is a person or an authority.
The conversation ranges through product value, the future of workplace learning, and what I have learned while founding SkillSaige. We keep returning to the same design question: does the technology help someone build a durable capability, or does it only make the moment feel easier?